On Tuesday 31 March 2009 00:55:29 Dinesh A. Joshi wrote:
Rony wrote:
From what I have heard, Tata's services are supposed to have improved.
They're still the thugs they were. Nothing has improved. Dont take the word of a couple of stray bloggers. The service SUCKS. The company SUCKS. Ratan Tata gives a $hit about what customers think about his company. Hes right now all into the "Nano" hype and they get off on their artificially inflated numbers and meaningless statistics.
tata's response to customer complaints wrt wireless modem is awesome. Also their response to any complaint regarding their hotels. As for other segments of their empire I have no experience.