Comments in-line:
-----Original Message----- From: linuxers-bounces@mm.ilug-bom.org.in [mailto:linuxers-bounces@mm.ilug-bom.org.in] On Behalf Of Devdas Bhagat Sent: Tuesday, October 07, 2003 9:20 AM To: GNU/Linux Users Group, Mumbai, India Subject: Re: [ILUG-BOM][OT]: Remote Network Monitoring Expertise
Next LUG meet: 12 Oct 2003 around 4 pm - VJTI Mech Dept ------------------------------------------------------- On 06/10/03 23:19 -0700, Virendra Rode wrote:
Just wondering if anyone on this forum could possibly point me to the right team who can provide reliable remote LAN/WAN/VOIP...etc monitoring services for company's critical intranet data (access, distribution, and core) in order to help them meet five nines (99.999)
percent availability.
Is this supposed to be commercial? Are you outsourcing? Recruiting people? What? Do you just need pointers to software? To companies who can do this? Are you looking for outsourcing network management to India for US corporations? ------------------------- Basically I'm looking for a team of individuals or a company (I'm open) who can and have experience in handling network management (operational standpoint & 100% hands-on) in 24x7x365 fashion. Similar to a NOC environment but instead providing this remotely (outsourced) for companies in US.
I'm currently looking for teams who can provide (1) bandwidth availability (2) measure availability and identify outages daily, monthly,
quarterly and
yearly (3) outage cause analysis report to prevent similar outages (4)
alert
notification via pager and email (5) capacity planning (6)
periodically
audit router and switch configuration for consistency along w/
tactical
on-call 24x7x365 support coverage via the monitoring tool(s). These
are some The first 4 points are well covered by Nagios. The 5th needs a few MRTG graphs, and an accountant handy. The 6th is half technical and half buzzword. I would just hire four clued people (yup, list archives are a good place to find them) and put them in front of a few boxes running Nagios. (In front of == monitoring alerts from a dozen or two remotely located systems for the monitoring). -------------------------------------- Sure Nagios can do it and there are several others which can even do it better but I'll leave that decision upto the team who can provide these services provided it meets my stringent list of requirements.
Just so that I'm clear, I'm not asking to develop a network monitoring tool but looking for a team(s) who can provide remote monitoring services for companies who are looking at outsourcing their internal NOC.
Regards, Virendra
Devdas Bhagat