Dinesh A. Joshi wrote:
Rony wrote:
Airtel is available in your area via landline and up-time as well as service is quite decent.
Nope. I emailed them and got a prompt reply saying that "due to non-availability of network at the address mentioned we cannot provide service to you". ROTFL. Idiots! :|
As mentioned in another mail, I think you should stick to MTNL. You simply have to keep following up and keep the talk technical, for them to grasp easily. One psychology that works well with then is to show helplessness at their created problem. Avoid harsh talk or they will get defensive. Do get your internal cabling checked privately to ensure a stable connection. Talk to the Div. Engineer or his assistant as he is in a better position to understand about db levels and technical issues. These guys do send the linesman with a db level meter and slowly things will get sorted out.