On Sun, 2010-01-03 at 00:23 +0530, Saswata Banerjee & Associates wrote:
On 1/2/2010 7:56 PM, Suhit Kelkar wrote:
"lot of people offer to test software - the very fact that a person is offering and expecting some one to take him up on the offer shows he is not serious. Anyone even vaguely serious would go to the website, look at the software, download and try it out and then come up with ideas/bugs/requests."
-- Kenneth Gonsalves, a fellow list user, said this, and I would like to register offence at his statement. Paradoxically, this gentleman emails me offline asking us to test *his* financial accounting package. Well,*that* involves downloading close to 30 mb dependency crud, after which we had to perform occult ceremonies with pythons, boas and other snakes in the grass just to get the darn thing to work. We are disinclined to waste productive time with installation arcana. We want work done, and do not spend all day trolling in mailing lists. Is there a .deb we can pick up somewhere? And yes, I would consider contact with the developer *is* essential. Mailing lists (like this one?) are rude and take a high-handed stand with genuine offers to help. Proprietary software people are more polite, less arrogant. Tally is working just fine. You want support from professionals? Come half way down the bridge first.
That's why I said in my previous mail, we take feedback very seriously. And I add, we are very keen on giving support and even payed service for specific customisations (of course would be released under gpl ).
I've had my say. I have contacted the GNUKhata dev team, and hope to get a reply. I would not have posted to this mailing list again, but unfortunately, the GNUKhata deb was unavailable from the notified download location.
Yes, the server given to us was a volantery contribution and an unpaied one at that. We have got another server in Mumbai, thanks to Pravin Dhaifule. We will shift the deb packages to that server tomorrow itself.
Suhit Kelkar
Fantastic Suhit, I am glad you have brought to the fore what i have been saying. Most people on the list are unfortunately blind to reality of how the world works other than their own corners. And ofcourse highly rude and opinionated. Yes many are like that and the obvious reason they give you is "we are giving our volantary time and you are not paying me for this help, so be at our mercy".
This is were dedicated people working full-time as employees on the projects come into picture vs volantary bunch of people who indeed have their own important place in the development cycle and also as a cover support.
Hope you get a good response from GNUKhata and get somewhere with your efforts.
Suhit, I hope you got my off line reply.
Happy hacking. Krishnakant.