On Tuesday 31 March 2009, Dinesh A. Joshi wrote:
Rony wrote:
From what I have heard, Tata's services are supposed to have improved.
They're still the thugs they were. Nothing has improved. Dont take the word of a couple of stray bloggers. The service SUCKS. The company SUCKS. Ratan Tata gives a $hit about what customers think about his company. Hes right now all into the "Nano" hype and they get off on their artificially inflated numbers and meaningless statistics.
You dont have a clue about what you are talking.
If you thought they suck, the other dad n son corporates will make you commit suicide.
While Tata's standards are 2 orders of magnitude worse than what you would get in Japan, They are atleast much better than the rest in the country. Most wont lift a finger without threatening them with legal action.
Service according to most is making a zombie call and when threatened send over another zombie.