On Thu, Jul 1, 2010 at 6:39 PM, Saswata Banerjee & Associates scrapo@saswatabanerjee.com wrote:
Only thing additional was that after the complain on 198, the engineer called my house and spoke to my mom, when she said she does not know about internet, he took my mobile number and called. Then he asked if i can get the router to the exchange and he will ensure it gets done.
One other thing that works very well for me - make friends with the lines man, not necessarily with money, who services your locality. He knows which buttons to press at the exchange to get things rectified.
-- Arun Khan