--- Kenneth Gonsalves lawgon@au-kbc.org wrote:
Second, I think we should build web-based software. It is easier to
run (everyone has broadband connection today), easier to maintain (you do not have to go to the clients office to solve the problem).
I think a web based interface while being local would not require a broadband connection. the 100 Mbps LAN speed should suffice .. whether thick client or thin client.
We definitely have to pay people to ensure that there is a dedicated 10 hour a day, 9 days a week employee always working on the application.
Naive and fake as it may sound, my original aim from this was not to make money, but just have a kick ass application out there which will allow me to convert my traditional business PCs to linux. They already use OO and Firefox after some initial chu chu. And are happy with it. But by all means, if it makes money, why not.
Another thing which can be worked on in parallel.
Support. Support. Support. While phone support will be infrastructure intensive initially, how about a web based "live chat" support? The first question anyone will ask is, "what about support"?
If they are assured that at any given time there are 10-20-40 users ready on a forum to answer their questions, they will be a lot more assured. And documentation too ofcourse. Which no one will ever read but its nice to have.
Its an anciliary module, but one of the most important ones.
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