Hi What is KBNOW? A google search showed it up as a Workflow
Mgmt system.
So not
[snip]
Its more of a Knowledge Management tool. Traps conversations for future reference.
Aha. I'd stick to a wiki based system for KM. Sharable, easily updated. Easy to setup and admin. And there are already so many flavours - kwiki, twiki, wikiwikiweb. Wikipedia http://en.wikipedia.org/wiki/Main_Pageis prolly the best community encyclopedia out there.
-- Cheers