On Saturday 18 Apr 2009, scrapo wrote:
For last month gkrellm shows a usage of 560 mb as opposed to mtnl showing 870 mb. What can explan this large difference ? Btw, according to the chap I spoke to at mtnl, _it is definitely hackers_ sic !!
This (hacker) is quiet possible. Please check your user name and password. A standard MTNL process is to have your telephone no as user name and Customer number as password. So it is possible for anyone who has any of your phone bills to be able to access triband with the billing coming to you. If you have not already done so, please change your password, both on mtnl site and on your modem. This matter was discussed earlier so details of it should be in the archieves. (if you miss one of the steps you will get stuck)
If you're quite sure that you haven't done the transfers (whether intentionally or unintentionally), you could also ask MTNL to produce caller ID records of all the connections to your account in the past month. For obvious reasons, all the connections must have been from your phone. If any aren't, you can always register an FIR, take things to court and spend a year or two in a tripartite fight (you, MTNL and the supposed ``hacker'') recovering your money :)
Seriously, though, MTNL should be able to provide you with CID records for your account on demand in case of a dispute anyway. If they don't that /is/ something worth fighting for IMO. Try a formal notice to the Commercial Officer on paper through snail mail.
Regards,
-- Raju