Trevor Warren trevorwarren@yahoo.com wrote: __________
Saswata,
Toshiba-IBM-Acer could be good options to look at. I can vouch for the in-capability and unprofessionalism at Zenith to be able to cater to customer problems.
Actually the after sales support for zenith depends on whom you buy from since dealers / resellers mostly do the service for you. I have a very good supplier. His response time to compaints at my father and 2 friends was about half day.
Zenith depends on its dealers to provide first line of support and get it to zenith for serious problems. Similar to assembled pcs.
Moral : don't bargain unnesessarily on pricing, let him make that 1500 margin unmolested and you are likely to get good service.
As for Zenith, he just gets the whole laptop in a CKD form from Taiwan to his plant in goa, gets out the screw drivers and assembles the same. These laptops are most probably from the same stables as your Gateway/HIS/Low end Taiwanese manufacturers stables.
The entire world buys from taiwanese, so that per se is not bad. Anyway, no components are manufactured in india, all come from abroad. Apart from the ibm assembly plant at pondiocheri, there are no other manufacturing units in the country.
Stay away from these taiwanese look a likes since its less on the quality that worries me.......but largely its Zeniths approach to after sales service.
Also, support for Gnu-Linux on these laptops would surely be and added benefit.
Trevor
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