-----Original Message----- From: Dinesh J Dalvi [mailto:ddlinux@rediffmail.com] Sent: Sunday, June 19, 2005 8:52 PM ... I'm using Novell Desktop Linux and MTNL ADSL Internet Connection. But I can not able connect the site on internet e.g. google.com, real.com etc. and some site are working fine. I have not installed firewall. Pls. help me to sort out this problem. Thanks Dinesh Dalvi
Hi, It is most probably something at MTNL and not on your comp, because...
We have two locations (Deonar & Govandi) with MTNL TriBand connections. Both come under Mankhurd Exchange.
Between the dates of 15-19th Jun, I had similar experiences.... (a) can ping MTNL DNS (b) can access "mumbai.mtnl.net.in" website (c) CANNOT access any other website (includes google, yahoo, indiatimes, etc)
So did the following cycle on 3-4 occasions in that period (15-19th)....
(a) registered complaints with on their helpdesk (Tel. no. 1504). (b) some MTNL call-center returns calls within 10-20 minutes. (c) They telephonically as you to do (usual) checks/steps (to verify if ADSL device is working, computer working, browser working, etc). (d) apparently arrive at conclusion all is ok at (our) site. (e) agree to revert after making some checks (on back end). (f) some 1-2 hours later MTNL calls again to check all ok (g) we check and find sites are accessible again. (h) so we respond to MTNL that all ok now.
I conclude that it must have been something at the MTNL back-end. I presume none at MTNL will confirm or explain what it was at the back-end that fixed the problem or why it occured.
Hope this helps.
vkb ---