On Thursday 17 Jan 2008 12:49:03 pm Rony wrote:
Dear Atanu,
Read the above mail and its reply above. There was no mention of getting a free replacement without sending the media. Now after all the bad publicity you mention it. I was really looking forward to use those Debian DVDs and ultimately I had to download 2 isos plus a lot of additional packages thus running into triband bills of a few thousand. Again this month is no better. Now I have to worry if my drives have been damaged due to the rattling of your media inside.
-- Regards,
Rony.
Replacement discs are sent from Delhi office. Please shoot a mail to support_AT_efyindia_DOT_com, with you mailing address... Please mark me a cc at atanu_DOT_datta_AT_efyindia_DOT_com, so that I can follow up.
Regret the inconvenience.
Best regards, Atanu