jtd wrote:
Go to the complaint dept at the exchange. They will direct you. Every exchange has one such officer. It takes a good 4 hrs though cause the guy is running in the field.
Thanks everybody for your help. The problem was *finally* fixed ( after tons of headache ). As it turned out some non-MTNL wiring was put beside the MTNL wiring in the same pipe that delivered the cable to my home. The MTNL guys totally trashed ( hyperbole :P ) that wire and destroyed ( again hyperbole :P ) the junction box from which that *non-MTNL* wire had originated... Hehe... and the connection started working. So after all it wasn't MTNL's problem.
Actually nobody at MTNL knows what happened. They had claimed our wiring was at fault, then blamed the CPE, then blamed the port at the exchange, then blamed the wifi network at my place and in the end someone did something right and its working.
The downstream SNR is 43dB and upstream is 22dB :) yey!!
- Dinesh