27 Apr
2010
27 Apr
'10
4:08 p.m.
Sanket Shah wrote:
Tech-people are originally their phone network repairmen, but same guys do everything
True, in this sense tata and reliance fellas may be better.
I feel that beyond the basic call center help, no one actually has the authority to check server systems / records and that may be the reason why getting higher level technical help is very difficult for all ISPs. They don't want employees snooping around the servers for 'flimsy' reasons. Could lead to more trouble.
--
Regards,
Rony.
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