hi,
you may recall a previous thread on this subject. When I first bought the usb modem I blogged about it here:
http://lawgon.livejournal.com/42968.html
as you can see, a tata guy read my blog and asked for complaints. He took up the matter and solved my problems. When I had problems with firefox compatibility he again asked for details and I pointed him to our archives. He has now mailed me saying that he has taken up the matter with the tech guys and they now assure him that all defects are rectified and the site is 100% firefox compatible. I dont have any pending bills, so cannot check. Can anyone check and verify this?