On Sat, May 28, 2011 at 10:10 PM, Hameed shaahulhameed@gmail.com wrote:
Leaving the comparison aside, "based on my requirement" that I have posted in my last message, what should I go for - RoR, Drupal, Django or something else - and why?
What you need isa "ticketing system" a.k.a. "Help-desk system". There are plenty of open source systems. details : http://en.wikipedia.org/wiki/Issue_tracking_system
Few open source systems:
1. http://osticket.com/ 2. List of other systems : http://www.opensourcehunter.com/2010/03/12/9-free-open-source-ticket-sytems/
-Shamit