hello, as JTD rightly said, there are many cases which even I know and I also mentioned about my own "popat " that happened in IIT international conference thanks to M$'s powerless pointless. but here what will people say? "it was not probably because our all mighty m$ had a bug, but because you must have used it in a wrong way". so here is that byus view "if bugs come in windows, they are our mistake and lak of knowledge and if similar things happen even at a much smaller scale, we blaim gnu/linux as un professional and buggy". so readers this is not even any thing to do with free vs non free, or even about software for that matter. the matter is the maintality of people and what we carry as rigid thinking about any given thing. the case which JTD mentioned is the most usual problem I have seen very often. I travel as an IT consultent all over India and I ahve seen similar problems like jtd suggested. so now I leave this for readers to decide as to whether we must become over confident about a software which is not even transparant in what it does and should we continue to call free software as non professional? (buggy or not buggy is not the point of debait at all. every system has those ). but the office provided by M$ is by far the most inconsistent thing I have seen. regards, Krishnakant.