On Wed, 10 Sep 2008 15:02:54 +0530, Kenneth Gonsalves lawgon@au-kbc.org said:
On Tuesday 09 Sep 2008 3:23:41 pm Kartik Mistry wrote:
If somebody asks about a bug, either solve the problem, or point him to the solution, or try to replicate the problem, and if you can, file a bug - dont tell *him* to file a bug.
Rony is long time GNU/Linux user and supporter, If *he* *don't want to learn*, at least my approach will be hostile. He can always report KDE bug(s) to: https://bugs.kde.org/
he does not choose to. It is his choice. So, if he does not do it, you will not do it? Weird. I touch the feet of people who report bugs in software that I am interested in.
The best person to report bug is the person who experiences it; and can run the likes of reportbug to gather system and environment data to support the report. and perhaps can be available for clarification and testing of solutions. Hearsay bugs are often not as useful; details go missing, and one never knows what the environment was like that triggered the bug.
So, if one can't repreoduce the bug, it is not unreasonable to ask the person experiencing the issue to report it.
And no, I don't cater to the "worship the user" mindset.
manoj