Hi,
A friend has a strange problem that I have been unable to solve, so I thought I'd canvas for suggestions here.
Since the last week or so, he has been unable to log in to Facebook or Hotmail from Ubuntu. He has a dual-boot machine with Ubuntu 8.04 and Windows XP. He is connected via a MTNL Triband connection. Both sites still work fine in XP. Other sites work fine in Ubuntu. He's tried several alternate browsers besides Firefox, including Opera, SeaMonkey, etc. but has the same problem there. Sometimes the login page on Hotmail loads up, but logging in doesn't produce any response. In Facebook again, sometimes the login page loads, but doesn't work. In SeaMonkey, sometimes logging in to Facebook does proceed to the home page, but then no other links work.
I have tried googling, but no satisfactory solution showed up. Suggestions included clearing the cache/cookies (no effect & in any case multiple browsers makes this unlikely), changing DNS servers (tried both MTNL & OpenDNS, and in any case they're the same servers as set under Windows), and even checking the Java install (I really doubt MS uses Java on the Hotmail page, but I tried it anyway).
Ping times of both sites seem normal.
Any further lines of inquiry would be appreciated.
Thanks,
Chirag Wazir http://chirag.freeshell.org
Chirag Wazir wrote:
Any further lines of inquiry would be appreciated
So you're telling me that on the same machine he's got dual boot with XP and Ubuntu, right? Using the same MTNL connection, the sites work fine on XP and dont load up with Ubuntu. Hmm...maybe he should use XP... haha :)
See the reason would be some libraries on Ubuntu may have gotten corrupted which is producing such behavior.
- Dinesh
To be precise: (1) The website doesn't load or (2) He is just not able to Login into the site?
Regards Pankaj
On Thu, Apr 9, 2009 at 6:52 AM, Chirag Wazir wazir@vsnl.com wrote:
Hi,
A friend has a strange problem that I have been unable to solve, so I thought I'd canvas for suggestions here.
Since the last week or so, he has been unable to log in to Facebook or Hotmail from Ubuntu. He has a dual-boot machine with Ubuntu 8.04 and Windows XP. He is connected via a MTNL Triband connection. Both sites still work fine in XP. Other sites work fine in Ubuntu. He's tried several alternate browsers besides Firefox, including Opera, SeaMonkey, etc. but has the same problem there. Sometimes the login page on Hotmail loads up, but logging in doesn't produce any response. In Facebook again, sometimes the login page loads, but doesn't work. In SeaMonkey, sometimes logging in to Facebook does proceed to the home page, but then no other links work.
I have tried googling, but no satisfactory solution showed up. Suggestions included clearing the cache/cookies (no effect & in any case multiple browsers makes this unlikely), changing DNS servers (tried both MTNL & OpenDNS, and in any case they're the same servers as set under Windows), and even checking the Java install (I really doubt MS uses Java on the Hotmail page, but I tried it anyway).
Ping times of both sites seem normal.
Any further lines of inquiry would be appreciated.
Thanks,
Chirag Wazir http://chirag.freeshell.org
On Thursday 09 Apr 2009, Chirag Wazir wrote:
Hi,
A friend has a strange problem that I have been unable to solve, so I thought I'd canvas for suggestions here.
Since the last week or so, he has been unable to log in to Facebook or Hotmail from Ubuntu. He has a dual-boot machine with Ubuntu 8.04 and Windows XP. He is connected via a MTNL Triband connection. Both sites still work fine in XP. Other sites work fine in Ubuntu. He's tried several alternate browsers besides Firefox, including Opera, SeaMonkey, etc. but has the same problem there. Sometimes the login page on Hotmail loads up, but logging in doesn't produce any response. In Facebook again, sometimes the login page loads, but doesn't work. In SeaMonkey, sometimes logging in to Facebook does proceed to the home page, but then no other links work.
See if turning ECN off helps:
cat /proc/sys/net/ipv4/tcp_ecn (note whether it's 1 or 0).
echo 0 > /proc/sys/net/ipv4/tcp_ecn
If it's off, you could try turning it on :)
Regards,
-- Raju
On Thursday 09 Apr 2009, Raj Mathur wrote:
On Thursday 09 Apr 2009, Chirag Wazir wrote:
Since the last week or so, he has been unable to log in to Facebook or Hotmail from Ubuntu. He has a dual-boot machine with Ubuntu 8.04 and Windows XP. He is connected via a MTNL Triband connection. Both sites still work fine in XP. Other sites work fine in Ubuntu. He's tried several alternate browsers besides Firefox, including Opera, SeaMonkey, etc. but has the same problem there. Sometimes the login page on Hotmail loads up, but logging in doesn't produce any response. In Facebook again, sometimes the login page loads, but doesn't work. In SeaMonkey, sometimes logging in to Facebook does proceed to the home page, but then no other links work.
See if turning ECN off helps:
cat /proc/sys/net/ipv4/tcp_ecn (note whether it's 1 or 0).
echo 0 > /proc/sys/net/ipv4/tcp_ecn
If it's off, you could try turning it on :)
You could also play around with /proc/sys/net/ipv4/tcp_syncookies . See if one of the 4 combinations of ECN and SYN-COOKIES (S:0, E:0; S:1, E:1; S:0, E:1; S:1, E:0) gets you to hotmail.
Why would anyone want to go to hotmail anyway? ;)
-- Raju
Hey Chirag,
Quoting Chirag Wazir wazir@vsnl.com:
Sometimes the login page on Hotmail loads up, but logging in doesn't produce any response. In Facebook again, sometimes the login page loads, but doesn't work. In SeaMonkey, sometimes logging in to Facebook does proceed to the home page, but then no other links work.
This is worth a try besides all the others suggested: http://ubuntuforums.org/archive/index.php/t-1110043.html
I have tried googling, but no satisfactory solution showed up.
FWIW, this was the first google hit (your post being the second) http://www.google.com/search?q=ubuntu+facebook+hotmail
My googling philosophy -- unless you know exactly what your are searching for, try the most generic keywords and then filter/refine.
cheers, - steve
-
Chirag Wazir -
Dinesh A. Joshi -
Pankaj Jangid -
Raj Mathur -
steve＠lonetwin.net